Our Guarantee to the Flock We want you to love your Mango Loving Life gear! If you are not entirely satisfied with your purchase, we’re here to help.
Return Window You have 30 days from the date of delivery to request a return or exchange.
Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it:
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Unworn and unwashed.
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Free of stains, makeup, deodorant, or animal hair.
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In the original packaging with all tags attached.
Non-returnable items include:
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Gift cards.
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Sale or clearance items (these are final sale).
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Items marked as "Limited Edition" or "Final Sale" at the time of purchase.
How to Start a Return or Exchange To initiate a return or exchange, please email our support team at mangolovinglife@gmail.com with the following information:
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Your Order Number (e.g., #12345).
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The name of the item(s) you wish to return.
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The reason for the return (if exchanging, please let us know the new size/color you need).
Refunds Once your return is received and inspected by our team, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-7 business days.
Exchanges If you need a different size or color, the fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Shipping Costs Customers are responsible for paying their own shipping costs for returning items, unless the item received was defective, damaged, or incorrect. Original shipping costs are non-refundable. If you receive a refund, the cost of standard original shipping will be deducted from your refund.
Defective or Damaged Items If your item arrives damaged or defective, please contact us immediately at mangolovinglife@gmail.com with photos of the issue so we can make it right for you as quickly as possible.